Customer Service

Lorandi Customer Service offers a variety of customized solutions to ensure the correct maintenance and efficiency of your systems and products. We offer the opportunity to choose with us the best way to protect a product so that it lasts over time, through programmed assistance, remote assistance or emergency intervention.

We know what a downtime in your plant entails, which is why Lorandi Customer Service is designed to provide immediate and resolving support, analyzing problems and planning a targeted intervention, guaranteeing answers within 48 working hours.

At Lorandi we supply only and exclusively original spare parts for both individual machines and complete plants, made in Lorandi or by certified European suppliers.
Regardless of your type of production, it is essential to guarantee correct maintenance and spare parts quality to ensure maximum reliability of your machinery.